Lost or Damaged Packages

New Items
On Sale

Gift Sets
Saver Sets
Do It Yourself Kits

Bouchard Collection
Cathy's Concepts
Dreamsicles
Kim Anderson
Hog Tied
Jewish Collections
Laura Lee's
Precious Moments
Promises Collection
The Knot Wedding Collections
Ty Wilson

CEREMONY

Unity Candles
Flower Girl Baskets
Ring Pillows
Guest Books
Pen Holders
Tiaras

RECEPTION

Accent Bows
Box Cake Holders
Cake Toppers
Cake Serving Sets
Decorations
Garters
Place Card Holders
Toasting Glasses
Table Centerpieces
Wedding Cameras

FAVORS

Wedding Bubbles
Wedding Bells
Favor Holders
Favor Decorations
Favors - Gifts
Favors - Candy
Favors - Other

GIFTS

Bracelets
Bridesmaid Gifts
Child Gifts
Frames & Albums

Groomsmen Gifts
Jewelry
Parent Gifts
Necklaces

UNIQUE ITEMS

Bridal Accessories
Bridal Showers
Novelty Items
Personalized Products
T-Shirts & Hats
Wedding Keepsakes

PLANNING

Books & Videos
Gift Bags
Invitations
Stationary Seals
Thank You Cards
Wedding Programs

PRODUCTS BY THEME

1-360-658-4990
Customer Service Order Only Line

1-360-658-4992
Order Tracking

Lost or Damaged Packages

Damaged Packages

If you suspect that a package has been damaged during transport, please refuse delivery and notify us immediately at Foreverwedstore (1-360-658-4990) so that we can track the return of the package to our warehouse and file a claim with FedEx. Do not file a claim with FedEx, or Foreverwedstore can not replace your package or issue a credit. By signing for a package you are stating that you have received it in good condition and are relinquishing Foreverwedstore or FedEx of any and all responsibility, and we will not be able to file a claim. If we are unable to file a claim, we cannot send a replacement order or credit you for the damaged item.

By leaving a signed note giving FedEx permission to leave a package at the door, you have relinquished Foreverwedstore and FedEx of any and all responsibility for loss or damage.

Lost Packages

Please report any lost packages to customer service at Foreverwedstore (1-360-658-4990) within 14 days of shipping and Foreverwedstore will file a claim with FedEx. Do not file a claim with FedEx, or Foreverwedstore will not be able to replace the order or issue a credit. The claims process takes two to four business days to complete. A replacement order or credit will only take place after the process is completed. Foreverwedstore in its sole discretion may determine whether to reship a product or issue a credit to method of payment. If we are not notified within 14 days from shipping that a package has not been received, we will not be able to process a claim.

Please refer to When to Expect My Order for approximate delivery time frame.